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Shipping

We can't wait for you to try the products!
This is why we offer:

Same-day shipping!

We do same-day shipping on all orders placed from Monday - Friday before 3pm (Central Standard Time).

If you placed your order after 3pm (CST) it's ok! We will ship your order the next business day. 

Shipping Schedule:

We pack and ship all orders Monday through Friday .
We do not ship on weekends or holidays.

Returns

Easy and hassle-free!

Returns

30 Days for Returns
Did you not like the product you received? No problem! We have a period of 30 days to make returns. Simply send the product back to us, and when we receive it, we will refund the original payment method.

What happens if I received a defective product?
Don't worry! If you received a defective product, please call us at 832-834-7493 or email us at cs@natureance.com and one of our customer service representatives will assist you.

Who pays for return shipping?
The customer is responsible for paying for return shipping. Once we have received the product, we will make the refund.

How to make a return

Close product lids tightly and pack securely.

Include your order receipt inside the box.

Send us the products to the following address:

2830 Antoine Dr.

Houston, TX 77092

Questions or doubts?
We are here to help!

We are friendly and easy to contact!
Feel free to contact us if you have any questions about your order.

Call us

Email

Visit us

Working hours
Monday to Friday: 9:00 am - 5:00 pm CDT

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